Online Shopping Scams: How to Get Your Money Back After a Fraudulent Purchase
The website looked professional. The product photos were convincing, the reviews seemed positive and the price was just low enough to feel like a great deal. You placed the order and received a confirmation email. Then nothing happened. The tracking…
Hidden Fees and Junk Charges: Your Rights When the Final Price Changes
You find a hotel room advertised for $149. It looks like a good deal, so you spend several minutes choosing dates, entering your information and moving through the booking process. Then you reach the final screen. The room now costs $192. A “resort fee,”…
Hidden Fees and Junk Charges: Your Rights When the Final Price Changes
You find a hotel room advertised for $149. It looks like a good deal, so you spend several minutes choosing dates, entering your information and moving through the booking process. Then you reach the final screen. The room now costs $192. A “resort fee,”…
New Tenant Protection Laws: What Renters and Landlords Should Know
Tenant protections in the United States can be difficult to understand because most rules involving rent increases, security deposits, repairs, landlord entry and eviction procedures are controlled by state or local law. Federal law still provides…
How to Dispute an Error on Your Credit Report: A Step-by-Step Guide
An error on a credit report can affect a person’s ability to obtain a credit card, car loan, mortgage, apartment, insurance policy or even certain jobs. Common mistakes include accounts belonging to another person, payments incorrectly marked late,…
What Debt Collectors Can and Cannot Do Under U.S. Law
Receiving a call, letter, email or text message from a debt collector can be stressful. Some collectors are contacting consumers about legitimate unpaid accounts, while others may have incorrect records or may be attempting to collect debts that do not…
Airline Refund Rules Explained: When U.S. Passengers Are Entitled to Money Back
Flight cancellations and major schedule changes can disrupt vacations, business trips and family travel. They can also leave passengers uncertain about whether they must accept another flight, take a travel voucher or request their money back. Under…
Your Rights After a Data Breach: Steps Every U.S. Consumer Should Take
Receiving a data-breach notice can be alarming. It means a company, healthcare provider, employer or other organization discovered that personal information may have been accessed, stolen or exposed. A breach does not automatically mean that someone has…
New U.S. Consumer Protection Rules in 2026: What Shoppers Need to Know
Consumer protection rules affect many everyday purchases in the United States, from booking a hotel room to buying concert tickets, shopping online, canceling subscriptions and checking a credit report. Some important protections currently affecting…